AUTOMATION

Automate the Hotel Tasks That Slow Your Team Down.

Set up consistent workflows for recurring hotel operations and reduce the manual effort involved in everyday tasks.

Automation Workspace

System Active
12
Active
28
Running Today
24
Completed
4
Needs Attn
Active

Pre-Arrival Guest Message

Trigger
When event occurs:
1 day before check-in
Action
Then execute:
Send guest message
Next run: Tomorrow, 9:00 AM

Too Many Hotel Tasks Still Depend on Manual Work.

Repetitive Tasks Consume Team Time

Staff repeatedly perform the same operational tasks throughout the day.

Important Follow-Ups Can Be Missed

Without consistent workflows, reminders and follow-ups can depend on manual tracking.

Processes Can Vary Between Teams

Different team members may handle the same recurring task differently.

Routine Work Creates Operational Overhead

Small repetitive tasks can add unnecessary effort to everyday hotel operations.

ONE PLACE TO AUTOMATE RECURRING WORKFLOWS

Create consistent automation workflows around recurring hotel tasks so your team can spend less time managing repetitive work.

Automation Workspace

System Active
12
Active
28
Running Today
4
Needs Attn
Active

Pre-Arrival Guest Message

Trigger
When event occurs:
1 day before check-in
Action
Then execute:
Send guest message
Next run: Tomorrow, 9:00 AM
Core Capabilities

Everything Your Team Needs to Automate Recurring Work

Build consistent workflows around recurring hotel tasks, define what triggers them, and keep automation activity easy to monitor.

Automation Overview

System Active
12
Active
28
Run Today
4
Needs Attn
Active

Pre-Arrival Guest Message

WHEN
1 day before check-in
Trigger Condition
THEN
Send guest message
Automated Action
NEXT RUN
Tomorrow, 9:00 AM
Workflow Builder

From Trigger to Completed Workflow

Build a clear sequence of automated actions around recurring hotel tasks, while keeping each workflow easy to understand and monitor.

Pre-Arrival Guest Message

ID: AUT-8291
WHEN
IF
Booking status = Confirmed
THEN
Message Preview“Hi Alex, we look forward to welcoming you to KnectHotel Grand tomorrow.”
Visual Workflow Summary
1 Day Before
Confirmed
Guest Msg
Recorded

Automation Activity

Alex
Room 304
Message Sent
Sarah
Room 218
Scheduled
Daniel
Room 412
Message Sent
Ecosystem Integration

Your Automations, Connected to Hotel Operations

Connect recurring workflows to the hotel systems and operational events your team already works with.

System Connections
PMS / Booking Management
Service Management
Guest App
Housekeeping
AUTOMATION
POS
Payment Management
Revenue Management
Stock Management
Invoicing
Reports

Example Workflows

Automation Details

Pre-Arrival Guest Message

ID: AUT-1677
Connected Workflow
PMS / Booking Management
Confirmed booking
Workflow Layer
Automation Activated
Automated Action
Send pre-arrival guest message

Configuration

Trigger
1 day before check-in
Condition
Booking Status = Confirmed
Action
Send Guest Message

Make Recurring Hotel Work Easier to Manage

Reduce Repetitive Work

Automate recurring tasks so teams spend less time manually handling routine workflows.

Consistent Workflows

Create clear trigger-and-action workflows that follow the same defined process.

Better Follow-Up

Use automated reminders and notifications to help teams stay aware of recurring operational tasks.

Easy Automation Monitoring

See active workflows, recent activity, and automations that need attention in one place.

Automation Overview

12
Active
4
Needs Attn
Recent Automations
Active

Pre-Arrival Guest Message

Workflow Logic
Trigger
1 day before check-in
Condition
Booking Status = Confirmed
Automated Action
Send Guest Message
AUTOMATION

Spend Less Time Managing Repetitive Hotel Tasks.

Create consistent workflows for recurring hotel operations and keep automated activity organized from one connected workspace.

See how KnectHotel can fit into your hotel's existing operational workflow.